Justin knew exactly what the problem was when we called him about the front loader washer not draining. He showed up with part in hand in a reasonable time, did a quick diagnostic to confirm his suspicion and replaced the part. He seems to be extremely knowledgeable in his field, his quality of work is superb and he communicates well with his customers. Highly recommended for appliance repair. We will certainly use him again if needed.
I’d give these guys a 10 if I could! Super impressed with them! Spoke to Christina there at 10 a.m. this morning about a problem with my Samsung front-loading washer, Trevor was at my door by 11:00, and repairs (pump replacement) were done by 1:00 (on a Monday, no less)! They were all so courteous, and Trevor not only cleaned up his own mess, but even folded the towels I had placed on the floor myself to soak up the dampness! He was very pleasant, polite & straightforward, and made sure I had a thorough understanding of what was needed. I won’t hesitate to hire them for anything I need in the future & would recommend them wholeheartedly!
Justin and his crew are the best. He traveled to Myrtle Creek to fix my dryer a few years ago, and when it’s time to buy a new one I will definitely buy from him!
Excellent service! We brought our newborn baby home and popped a lasagna in the oven that someone made for us and we smelled gas the moment the oven turned on! Called them up and Stephanie scheduled us right away and Justin was at our house the next morning fixing our oven. He was there when he said he would be which was wonderful with our brand new baby! We really appreciate their prompt service and Just-In Time will always have our business.
I have had Justin out for two washers. Both times his customer service was amazing. The quality of his work and knowledge can’t be beat. Reasonable prices, worth every penny. I would recommend him to anyone.
So here’s the deal…my 2 year old dishwasher stopped working mid cycle. Looked like it wasn’t getting any power. Checked the fuses and the outlet, nothing wrong there. Drained the dishwasher, flipped it over, nothing wrong there either. Called SEARS (where I bought it from) got some guy from Thailand who said they wouldn’t be able to get out here for 9 days!!!! REALLY!!!
I work during their business hours but found a washer online. I called, the lady on the phone was wonderful. She told me they pick up the old appliances and will drop off the new one for the same price. I couldn't be home, so they worked with me, took my payment over the phone, exchanged the new appliance, and made everything so very easy on me. My new washer is great. There's a warranty on it. Reasonably priced. I couldn't appreciate it more. We will definitely use them again should the need arise. I've already recommended them to friends.
Justin did an excellent job in diagnosing the problem and also pointed out a potential plumbing problem that I had. He was honest in discussing repair cost vs replacement cost. He was professional, courteous and definitely knows his business well. I will use this company again and would not hesitate to recommend them to my friends. Thank you!
I bought a used washing machine with a 30 day warranty from Just-in Time. There was a problem with how it ran. Justin honored his warranty promptly and courteously by replacing it with a newer/nicer used unit I have been happy with for 6+ months now. Thanks!
Just-in Time Appliance Repair (541) 295-8463 1550 Rogue River Hwy Grants Pass OR 97527
Monday – Fiday: 8:30 am – 5:00 pm Saturday: 10:00 am – 2:00 pm Sunday: Closed